API & Integration
API setup, authentication, SDKs, endpoints, and integration guidance.
Support
How can we help?
Find technical resources or contact DEVUP AI for help with APIs, integrations, models, billing, accounts, errors, and Cloud Compute.
Find the right resource
Start with the relevant guide, or email support for assistance.
Models & Inference
Discover models, supported capabilities, inference usage, and model-specific information.
Billing & Balance
Account balance, transactions, payment methods, and billing assistance.
Account & Authentication
Account settings, password recovery, API credentials, and account access.
Errors & Rate Limits
Troubleshoot API errors, find request IDs, and understand usage and rate limits.
Cloud Compute & Storage
Compute setup, troubleshooting, storage, and data-safety guidance.
General Support
For issues not covered above, contact DEVUP AI directly. Include a short description so we can understand your request.
Before contacting support
When relevant, include these details to help us locate the request and understand the issue.
- Request ID
- The x-request-id response header, or the ID in your dashboard request history.
- Endpoint
- The API endpoint involved.
- Model ID
- The public model identifier, when relevant.
- HTTP status code
- The response status, when available.
- Timestamp + timezone
- When the issue occurred, including your timezone.
- Redacted error message
- Only the relevant message, with sensitive information removed.
- Expected vs. observed
- A brief description of what you expected and what happened.
Product feedback
Share feature suggestions and general product feedback from your dashboard. For technical or account assistance, email the official support address above.
